Chat Guidelines
Get ready to jump into the excitement with your fellow players at Bally Casino. Whether you’re chatting about your latest big win or the big game on TV, the opportunity to make new friends awaits you as you join in on everything we’ve got to offer.
In order to keep things fun for everyone, our Chat Hosts will be on hand to help and make sure that our simple rules are followed. Keep it friendly and let’s jump into the thrill together.
Lounge rules
- Treat other players as you would like to be treated.
- For security, please do not share anyone’s personal details such as phone numbers, real names, addresses, bonus details, etc.
- Please be mindful of language used in Chat - cursing and aggressive language is not allowed.
- We do not tolerate players who slander, threaten, or abuse other players or Chat Hosts.
- Racism and any other forms of discrimination are never tolerated.
- Please don't use any sexually suggestive language.
- We never allow the promotion of any drug related activities.
- Remember that you need to be 21 or over to play at Bally Casino.
- Please avoid discussing religion and politics, as they can be polarizing topics.
- The advertisement or promotion of other companies and websites, including solicitation of any kind, is prohibited.
- Please follow any requests by the Hosts; they’re there to keep things exciting!
- Please keep a respectful, positive attitude when speaking about the site, the games and any other players.
- Your account is yours alone. Do not share your login credentials with anyone else as you are responsible for all activity on your account.
Chat is open to all Bally Casino players, so we try to keep the mood friendly and welcoming. Keep in mind that a topic may offend others even if it doesn't offend you, so keep it considerate.
Our Chat Hosts are there to keep the thrills rolling, so please respect their decision if they ask you to stop discussing a particular subject or stop using a particular word. Failure to follow the rules may lead to your Chat privileges being restricted, leading up to a permanent exclusion if rules continue to be broken.
RULES
- We may provide you with a chat facility (“Chat Room”) to enable you to communicate with other Patrons, network users and our Hosts on www.BallyCasino.com (“Website”). We may review and keep a record of all content on our Chat Room. As a condition of your use of the Chat Room, you agree to comply with the chat rules (as they are updated from time to time) (“Chat Rules”) and the chat guidelines which also form part of the Chat Rules below (as they are updated from time to time) (“Chat Guidelines”).
- The promotion is offered to you by Gamesys US LLC in conjunction with Premier Entertainment AC, LLC dba Bally’s Atlantic City Casino Resort, whose principal place of business is located at 1900 Pacific Avenue Atlantic City, NJ 08401 (“Bally Casino”).
- To be part of any Chat Room, you must be 21 years or over, a registered patron at www.BallyCasino.com, and physically located in the State of New Jersey, United States of America. All www.BallyCasino.com Website terms (BallyCasino.com/terms) (“Website Terms”) also apply.
- You acknowledge and accept that your communications on the Chat Room are not private or confidential and they may be viewed and used by others accessing the Website and across networks and services owned and operated by Gamesys and/or its affiliates.
- You must not make any statements or submit any material that is sexually explicit or offensive, including, but not limited to, messages that are expressions of bigotry, racism, hatred, prejudice or profanity and you must not make statements or submit any material that is abusive, defamatory or harassing or insulting to other Patrons or network users.
- We can take action if the Chat Rules are not adhered to. A breach of our Chat Rules may result in a temporary or permanent restriction being imposed by us, preventing you from chatting. If any Chat Room restrictions are imposed on you, these may also apply to all the Chat Rooms on the Website and, where the relevant Chat Room(s) are hosted on other sites operated by Gamesys, the restrictions will also apply to those Chat Rooms.
- In the Chat Room, our Hosts will play chat and media games in which you could win discretionary bonuses. Details of these chat and media games will be communicated by the Hosts in the Chat Room. The application of any bonus to a Patron’s account or the offering of bonus games does not place any obligation on us to make any similar payment or bonus to any other Patron.
- Promotions may be made available to you for chat events within the Chat Room. Further promotional terms will apply to such promotions, and these will be outlined by the Hosts, please review them before taking part. If you participate in a chat promotion, and fail to comply with the Website Terms, promotional terms, and/or the Chat Rules, we may render the prizes and related winnings in your Parton account void, and we reserve the right to close your Patron account.
- Management of Bally Casino will be the sole judge of eligibility and all disputes will be resolved at Bally Casino’s sole discretion. Removal from the Chat Room will also be subject to our sole discretion.
- We reserve the right to cancel or change the Chat Rules and/or a Chat Guidelines at any time at their discretion without notice or cause. All dates and times subject to change.
- Any applicable taxes, fees or other charges are the responsibility of qualifying entrants of a chat promotion and/or a chat and media game.
- Any chat promotions are subject to all applicable federal, state, and local laws and regulations, including gaming, and all aspects of the promotions are subject to the approval of appropriate regulatory authorities.
By playing at Bally Casino, you agree to play by these rules. If you have any other questions, please feel free to contact our Customer Support at 844-737-0076 or via Live Chat, which is available 24/7 and can be access by clicking the 'Help' button on the bottom right.