We're sorry to hear your games are not loading. Let's try to remedy that!

There can be a number of reasons why you are having difficulties loading the games. Our first recommendation is to try clearing cache and cookies on your browser, as data build up can also cause loading issues. 

Another reason for games experiencing loading issues can be caused by connection issues between your device and our servers. We would advise to first make sure you have the most up-to-date version of your browser, as this can help resolve any connection issues you are having. If you are using the mobile app, please make sure the app is also on the latest version.

If you have ensured this and are still unable to load the games, check out our FAQ by clicking here.