I have changed my limit but still cannot play. Why?
You can request to change your limit at any time, but any increase to your limit can take up to 24 hours to take effect, as this allows any current limits on account to complete.
Please note that a decrease in your limit will come into effect immediately, and it will take into consideration any previous time played on the site. For example, if you have been playing for 60 minutes, and then you set a session limit of 120 minutes, you will only be allowed to play for a further 60 minutes.
If you would like any more information about our Responsible Gaming policy and how you can stay in control, you can check our full policy at BallyCasino.com | Bally Online Casino